Yesb maintains an AML and KYC program to prevent money laundering and the financing of terrorism. This Policy governs all Yesb customers and all activity conducted on the Yesb platform, including registration, deposits, bets, withdrawals, and account management. The program applies a risk based approach and complies with applicable anti money laundering, know your customer, and data protection obligations. Yesb operates only with customers who meet the lawful age requirement and who have agreed to Yesb terms and conditions.
Yesb operates under a license from the competent gaming authority and is subject to applicable AML and KYC laws. For data protection, Yesb acts as the data controller in relation to personal data collected under this Policy. Personal data processed under this Policy is retained or destroyed in accordance with governing retention requirements and Yesb's Privacy Policy.
Yesb applies a risk based approach to verify identity, assess risk, and determine ongoing monitoring requirements. On onboarding, Yesb verifies the customer’s identity and performs appropriate checks to confirm legitimacy and to detect any involvement in illicit activity. The level of due diligence increases for customers or transactions that present higher risk indicators, such as new or rapidly changing activity, high transaction value, or known high risk jurisdictions. Yesb may require additional information or documents at any time to comply with regulatory obligations or to verify the integrity of the customer relationship.
During onboarding and as necessary during the relationship, Yesb requires customers to provide valid, government issued identification and proof of address. Acceptable forms include a passport, national identity card, or driver’s license for identity, and a recent utility bill or bank statement for address verification. Where appropriate, Yesb may request documentation confirming the source of funds or source of wealth, especially for higher risk customers or large or unusual activity. Documentation may be submitted through secure channels and will be verified by Yesb within a reasonable timeframe.
Yesb conducts ongoing monitoring of customer activity and transactions using automated screening for sanctions, PEPs, and adverse lists, as well as analysis of unusual or excessive betting or fund movements. Indicators of risk or suspicious activity trigger a manual review and may lead to enhanced due diligence, temporary hold on activity, or account restrictions in accordance with applicable law.
Yesb processes Personal Data collected under this Policy for identity verification, AML/KYC compliance, fraud prevention, and account management. Personal Data may include name, date of birth, address, contact details, payment information, and activity data. Yesb retains Personal Data for eight years after the end of the customer relationship or for such period as required by applicable law and regulatory obligations. Customers have rights to access, rectify, erase, restrict processing, object to processing, and withdraw consent where applicable. Requests should be submitted via Yesb designated channels and will be responded to within statutory timeframes. Yesb implements appropriate technical and organizational measures to safeguard Personal Data, including access controls, encryption where applicable, and secure storage.
Personal Data may be disclosed to regulators, financial institutions processing payments, and service providers acting on Yesb s behalf to enable the provision of services, compliance with legal obligations, and the prevention of fraud and illicit activity. Such disclosures occur only when lawful and necessary for the performance of Yesb activities or for regulatory reporting, and in accordance with Yesb data protection policies.
Yesb maintains an AML program designed to detect and prevent money laundering and the financing of terrorism. The program includes identity verification, ongoing transaction monitoring, sanctions screening, and cooperation with competent authorities as required by law. Yesb shall report any suspicious activity in accordance with applicable reporting requirements and promptly investigate indicators of potential fraud or non compliant activity.
Yesb promotes responsible gaming and complies with applicable age and consumer protection requirements. Players must be 18 years or older. Tools to set deposit, loss, and time limits are available, and self exclusion or cooling off options may be exercised in accordance with regulatory provisions and Yesb policies. Yesb provides information on responsible gaming resources and support to customers who may be experiencing gambling related harm.
Customers may lodge complaints through Yesb customer support channels. Yesb will acknowledge receipt and conduct a timely internal review in accordance with its procedures and applicable law. If the customer remains unsatisfied, they may pursue escalation to the relevant regulatory authority in accordance with the governing rules and procedures.
This Policy may be updated to reflect changes in law, regulatory expectations, or Yesb operations. Yesb will notify customers of material changes and, where required by law, obtain renewed consent or verification of information.
For questions about this Policy or requests concerning personal data, customers may contact Yesb through the standard customer support channels or through the Yesb data protection contact designated in the account area. Yesb will respond in accordance with applicable timeframes and legal requirements.